Cookie Policy

Last updated: July 20, 2026

This Cookie Policy explains how Neayu uses cookies and similar technologies to recognise you when you visit our platform. It explains what cookies are, why we use them, and how you can manage them.

1. 1. What Are Cookies

   Cookies are small text files that are stored on your device when you visit a website. They help the website function properly, remember your preferences, and provide information to the site owners about how the site is used. Neayu uses cookies and similar technologies to operate and improve our platform.

2. 2. Necessary Cookies

   These cookies are essential for the Neayu platform to function. They enable core features such as user authentication, session management, and secure access to your account. Necessary cookies do not collect personal information for marketing purposes and cannot be disabled while using our platform. Without these cookies, certain services may not be accessible.

3. 3. Authentication Cookies

   When you sign in to your Neayu account, we set authentication cookies that remember your login session. These cookies allow you to navigate between pages and access your dashboard without needing to re-enter your credentials. Authentication cookies are cleared when you sign out or after a period of inactivity.

4. 4. Analytics Cookies

   We may use analytics cookies to understand how users interact with our platform. These cookies collect anonymous information about pages visited, time spent on the platform, and general usage patterns. This data helps us improve the platform experience. Analytics cookies are only used with your consent where required by applicable law.

5. 5. Preference Cookies

   Preference cookies remember choices you make on the platform, such as language selection, accessibility settings, and notification preferences. These cookies enhance your experience by tailoring the platform to your personal preferences.

6. 6. Third-Party Cookies

   Some features of Neayu rely on third-party services that may set their own cookies. These include: payment processing partners (e.g., Razorpay) for secure transaction handling, video conferencing providers (e.g., Google Meet) when you join a session, and email service providers (e.g., Resend) for notification delivery. We do not control these third-party cookies and recommend reviewing their respective privacy policies.

7. 7. Managing Cookies

   You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking necessary cookies may prevent you from accessing certain features of the Neayu platform, including account login and session booking. Instructions for managing cookies can usually be found in your browser's help section.

8. 8. Updates to This Policy

   We may update this Cookie Policy to reflect changes in technology, legal requirements, or our use of cookies. Material changes will be communicated through the platform or via email. Continued use of Neayu after such changes constitutes acceptance of the updated policy.